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Puzzle Royale Legal

Review the latest policies that keep your experience transparent and compliant.

Privacy Policy

Last updated: 2025-10-04

1. Scope and Data Controller

This Privacy Policy governs the processing of information in connection with the Puzzle Royale mobile application (the "App") and the website https://www.puzzleroyale.app (collectively, the "Services"). The Services are operated by Sean McCarren, Roggekamp 12, 2497 NA Den Haag, The Netherlands ("Puzzle Royale", "we", "us"). For purposes of the EU General Data Protection Regulation ("GDPR"), we are the data controller for the processing activities described herein.

2. Categories of Personal Data

We process the following categories of personal data:

  • Registration and account data: Google account identifier, email address, display name, and Google-provided profile image when you sign in with Google. You may voluntarily supply a display name and profile image inside the App.
  • Gameplay and usage data: match results, rankings, achievements, gameplay history, and other telemetry generated through your use of the Services.
  • Diagnostic data: device identifiers, crash reports, performance metrics, and analytics events collected automatically by Google Play Services, Google Analytics for Firebase, and Firebase Crashlytics. Each service processes personal data pursuant to its own privacy notice:
  • Device permissions: (i) Android INTERNET (mandatory) for multiplayer and synchronisation; (ii) Android CAMERA and iOS camera access (optional) for capturing a profile picture; (iii) Android READ_EXTERNAL_STORAGE/READ_MEDIA_IMAGES and iOS photo-library access (optional) for selecting an existing picture. Declining an optional permission may disable the related feature.

We do not intentionally collect precise geolocation, payment card information, address book contents, or SMS content through the Services.

3. Purposes and Legal Bases for Processing

Your personal data is processed for the following purposes and legal bases:

  • Contract performance (Article 6(1)(b) GDPR): to create and maintain your account, deliver multiplayer functionality, synchronise progress, and provide core gameplay features.
  • Legitimate interests (Article 6(1)(f) GDPR): to protect the Services against fraud and abuse (including cheat detection and enforcement), to analyse usage for service improvement, and to maintain the stability and security of our infrastructure. Our interests are balanced against your rights and freedoms.
  • Consent (Article 6(1)(a) GDPR): for optional features such as uploading a profile image or granting camera/photo-library permissions. You may withdraw consent at any time inside the App or by contacting us.

4. Recipients and Processors

We engage Google LLC and its affiliates (Firebase, Google Play Services, Google Analytics for Firebase, Firebase Crashlytics) as data processors pursuant to written data-processing agreements. Personal data may also be disclosed to competent authorities or legal counsel where disclosure is required to comply with legal obligations or to protect our legitimate interests (for example, in connection with enforcement of the Terms & Conditions).

5. International Data Transfers

Personal data may be stored on or accessed from servers located outside the European Economic Area, including the United States. Such transfers rely on appropriate safeguards, including Standard Contractual Clauses approved by the European Commission and, where applicable, supplementary protective measures implemented by Google LLC.

6. Retention Periods

We retain account data and gameplay history for as long as your account remains active. When you use the in-app deletion function, we will delete or anonymise personal data within thirty (30) days, unless longer retention is required for legal, regulatory, or dispute-resolution purposes. Aggregated or anonymised analytics data may be retained indefinitely.

7. Data Subject Rights

Subject to applicable law, you may request access to, rectification or erasure of, or restriction of processing concerning your personal data. You may also object to processing based on legitimate interests, request data portability, or lodge a complaint with your local supervisory authority. Please submit requests via the in-app tools or by emailing mccarrenapps@gmail.com.

8. Children

The Services are intended for individuals aged thirteen (13) years and older. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe your child has provided personal data without consent, contact us so that we can delete the information promptly.

9. Security Measures

We maintain administrative, technical, and physical safeguards appropriate to the nature of the data, including Firebase Authentication, App Check, Play Integrity API, encrypted transport, and access controls. While we strive to protect personal data, no security measure is infallible. We will notify affected users and competent authorities of personal-data breaches when legally required.

10. Updates to this Policy

We may revise this Privacy Policy from time to time to reflect changes in law, our processing activities, or the Services. Material changes will be communicated through the App, our website, or app store listings. Continued use of the Services after the effective date constitutes acknowledgement of the revised policy.

11. Contact

If you have questions about this Privacy Policy or our data practices, contact us at mccarrenapps@gmail.com. You may also write to the postal address listed above. We endeavour to respond within thirty (30) days.

Terms & Conditions

Last updated: 2025-10-04

1. Acceptance and Eligibility

These Terms & Conditions (the "Terms") form a binding agreement between you and Sean McCarren, trading as Puzzle Royale ("Puzzle Royale", "we", "us", or "our"), governing your access to and use of the Puzzle Royale mobile application and related services (collectively, the "App"). By downloading, installing, accessing, or using the App you agree to be bound by these Terms. If you do not agree, you must not use the App. You represent that you are at least thirteen (13) years old; individuals aged 13 to 17 may only use the App with the consent of a parent or legal guardian who accepts responsibility for the minor's use.

2. Definitions

  • "Puzzle Royale", "we", "us", or "our" means Sean McCarren trading as Puzzle Royale.
  • "User", "you", or "your" means the natural person accessing or using the App.
  • "Content" means any text, graphics, gameplay data, images, or other material submitted, generated, or displayed through the App.
  • "Services" means the App, associated websites, and any related features provided by Puzzle Royale.

3. Licence Grant

Subject to your compliance with these Terms, we grant you a personal, revocable, non-exclusive, non-transferable, and non-sublicensable licence to install and use the App solely for your personal entertainment. All rights not expressly granted are reserved. You must not copy, modify, distribute, publicly perform, reverse engineer, decompile, or create derivative works from the App except to the extent such restrictions are prohibited by applicable law.

4. Accounts and Credentials

The App uses Google Sign-In for authentication. You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must promptly notify us of any unauthorised use. You may delete your account through the in-app deletion feature at any time.

5. User Content

You may submit display names, profile images, or other Content. You grant Puzzle Royale a worldwide, royalty-free, non-exclusive licence to host, reproduce, display, and otherwise use such Content solely for operating and improving the App. You represent and warrant that you have all rights necessary to submit the Content and that it does not infringe or violate any third-party rights.

6. Future Paid Features

The App is presently provided without charge. We may introduce in-app purchases or subscription-based services in the future. If we do so, we will present applicable pricing, billing terms, and refund policies before you complete any purchase. Purchases will be processed through your app store provider, and that provider's terms will govern payment processing and refunds.

7. Third-Party Services

The App integrates with third-party services, including Google Play Services, Google Analytics for Firebase, and Firebase Crashlytics. Your use of those services is subject to their respective terms in addition to these Terms:

8. Acceptable Use

You agree not to:

  • engage in cheating, automation, scripting, or exploitation of bugs or vulnerabilities;
  • submit or display Content that is unlawful, defamatory, obscene, hateful, or otherwise objectionable;
  • harass, threaten, or impersonate other users;
  • interfere with or disrupt servers, networks, security features, or access controls.

We reserve the right to investigate suspected violations. We may suspend, restrict, or terminate accounts, revoke in-app items, or delete Content where we reasonably believe these Terms have been breached.

9. Availability and Updates

The App requires an active internet connection. Availability may be affected by network outages, device constraints, or third-party service interruptions. We may modify, suspend, or discontinue any feature or the entire App at any time without liability, subject to applicable consumer-protection laws.

10. Disclaimers

The App is provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the App will be uninterrupted or error-free.

11. Limitation of Liability

To the maximum extent permitted by law, Puzzle Royale shall not be liable for any indirect, incidental, consequential, special, or punitive damages, or for loss of profits, revenues, data, goodwill, or other intangible losses arising out of or in connection with your use of the App. Our aggregate liability for all claims arising out of or relating to the App shall not exceed the greater of (a) EUR 10 or (b) the total amounts you paid to us, if any, in the six (6) months preceding the event giving rise to the liability. These limitations do not exclude liability for intentional misconduct, gross negligence, or any matter for which liability cannot be excluded under applicable law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Puzzle Royale from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or in connection with your breach of these Terms or your misuse of the App.

13. Termination

You may cease using the App at any time. We may suspend or terminate your access if you materially breach these Terms, if we discontinue the App, or if required by law. Upon termination, the licence granted to you under Section 3 terminates immediately, and you must uninstall the App. Sections that by their nature should survive termination shall remain in force.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Netherlands. Any dispute arising out of or relating to the App or these Terms shall be submitted to the exclusive jurisdiction of the competent courts in Amsterdam, The Netherlands. Mandatory consumer-protection laws in your country of residence may grant you additional rights.

15. Notices

We may provide notices to you by email, in-app messages, postings within the App, or updates to our website. Notices to Puzzle Royale must be sent to mccarrenapps@gmail.com.

16. Force Majeure

We are not responsible for any failure to perform due to causes beyond our reasonable control, including natural disasters, acts of government, labour disputes, internet or telecommunication failures, or acts of third parties.

17. Changes to the Terms

We may amend these Terms from time to time. When we do, we will update the "Last updated" date above and provide notice in accordance with applicable law. Your continued use of the App after the effective date of the revised Terms constitutes acceptance of the changes.

18. Contact

Questions or concerns regarding these Terms may be directed to mccarrenapps@gmail.com.

These Terms are intended to comply with applicable law and do not limit any non-waivable statutory rights you may have.